Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

After recent upgrade, Firefox won't start. Just flickers once when I click on a link or on its icon.

  • 2 odgovori
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao mikevh

mikevh
mikevh
more options

My version is 32. "Best Solution" says click the upgrade button to get v34. But I can't do that if FF won't open. I have Mac OS 10.9.5

My version is 32. "Best Solution" says click the upgrade button to get v34. But I can't do that if FF won't open. I have Mac OS 10.9.5

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you can start Firefox in Safe Mode by holding down the Options key.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
mikevh
mikevh Vlasnik pitanja
more options

Safe Mode. Holding down the Option key then clicking the FF icon did not work. The effect was to close the other windows on my desktop. FF just flickered as before but did not start. I have switched to Safari as my default browser.