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After a new install with old TBird uninstalled."Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" Should have created a NEW profile?

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robesoren
robesoren
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My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. 

    Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders.  Important to me.  Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."  OK.  So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation.  The error message and then TBird fails to open.  Shouldn't it create a new profile with the new install?
My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders. Important to me. Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." OK. So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation. The error message and then TBird fails to open. Shouldn't it create a new profile with the new install?

All Replies (1)

Zenos
Zenos
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No. It's looking for, and finding, profiles.ini but can't find the profile in the location stored in profiles.ini.

Deleting (or moving or renaming) profiles.ini should indeed force it to generate a new profile.

Do these help?

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared http://kb.mozillazine.org/Recovering_a_missing_profile