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cannot configure existing mail account: e-mail address field is disabled

  • 3 odgovori
  • 4 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao christ1

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I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks

I'm trying to add another mail account to my thunderbird. I did File->New->Existing mail account Unfortunately the "Email address" field is disabled (see attached picture) Where I'm wrong? Thanks
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Izabrano rješenje

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.

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Unfortunately the "Email address" field is disabled

I'm not sure what you mean with 'disabled'. You'll need to enter your credentials into the form.

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'disabled' means that this filed is locked for input, so that I cannot enter the email address to add the account. I'm running Thunderbird 31.6.0 on Windows 7 I found the save problem with 31.6.0 on Linux

Problem solved after both system reboot!

Izmjenjeno od strane aldo.spirito

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Odabrano rješenje

Problem solved after both system reboot!

Can you then mark the thread as 'Solved' please? Thank you.