Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 odgovori
  • 6 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao wsinger

more options

Latest Crash report: bp-4efcae06-98d4-4c72-89d4-e217c2150423

FindElementCommon(ICacheReference*, bool, CacheHeader const&, unsigned int const*, HashElement const*, void const*, IElementKey const&, CachedElementData*)

Many crashes upon startup since this AM. Previous crash report: bp-43e6c428-c652-41a0-839b-8996a2150423

Windows 7 is up to date. 64-bit Operating System Ran Malware bytes Uninstalled Firefox with Revo Uninstaller Reinstalled Firefox. Still got crash report. Only opening in Safe Mode.

Latest Crash report: bp-4efcae06-98d4-4c72-89d4-e217c2150423 FindElementCommon(ICacheReference*, bool, CacheHeader const&, unsigned int const*, HashElement const*, void const*, IElementKey const&, CachedElementData*) Many crashes upon startup since this AM. Previous crash report: bp-43e6c428-c652-41a0-839b-8996a2150423 Windows 7 is up to date. 64-bit Operating System Ran Malware bytes Uninstalled Firefox with Revo Uninstaller Reinstalled Firefox. Still got crash report. Only opening in Safe Mode.

Izabrano rješenje

This crash is caused by your graphics card. Try these two things:

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

This crash is caused by your graphics card. Try these two things:

more options

Solved. Turned off hardware acceleration as per instructions. Got Firefox back. Keeping fingers crossed.