Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to install Firefox.

  • 1 odgovor
  • 3 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao cor-el

more options

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm

Any help would be great.

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm Any help would be great.

All Replies (1)

more options

Try this:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.