Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

youtube wont play sound. i already update flash player latest version. but it wont work with n computing client device how to solve

more options

R.sir

i use n computing device in my cafe. when format my system then i install firefox ver:- 38.0.1 with latest flash version :- 17.0.0.1888 but it work in server system and in client firefox wont play sound in youtube but when i check it work in other browser like chrome how to solve

plz any solution send mi.

R.sir i use n computing device in my cafe. when format my system then i install firefox ver:- 38.0.1 with latest flash version :- 17.0.0.1888 but it work in server system and in client firefox wont play sound in youtube but when i check it work in other browser like chrome how to solve plz any solution send mi.

All Replies (4)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

problem not solve. sound not work in youtube. i check hardware accelaration option. but wont work.

more options

Do you have the problem on other sites also, or just YouTube?

See if this hekps; https://addons.mozilla.org/en-US/firefox/addon/html5-video-everywhere/

more options

Is it the Flash player or the HTML5 player? If you right-click the player to call up the context menu, the last item on the menu will indicate Flash or HTML5.

Does the system use Windows 7? Check the volume mixer. Start some media playing in Firefox, then click the volume icon in the notification area of the Windows Taskbar, then click Mixer and Windows should show volume control for individual applications. Is Firefox or Flash muted or turned way down?