Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

firefox sends crash reports without my permission

  • 1 odgovor
  • 3 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao MrFirefox22

MrFirefox22
MrFirefox22
more options

I have noticed that Firefox has been sending crash reports to Mozilla without my permission quite a few times lately. Under "data choices" I have crash reporter unchecked, but the reporting window still shows up now and then after a crash. I have never ticked "tell Mozilla about this crash..." when that box appears, but when I visit about:crashes there are a number of reports submitted. How can this happen, and how to resolve it? Re-install Firefox, perhaps?

I have noticed that Firefox has been sending crash reports to Mozilla without my permission quite a few times lately. Under "data choices" I have crash reporter unchecked, but the reporting window still shows up now and then after a crash. I have never ticked "tell Mozilla about this crash..." when that box appears, but when I visit about:crashes there are a number of reports submitted. How can this happen, and how to resolve it? Re-install Firefox, perhaps?

Izabrano rješenje

Update:

It seems these reports were not submitted at all, but just pending. I went to the "pending" folder on my computer and deleted everything in it, and after that the reports were gone from the "submitted" list when I visited about:crashes. Either way, it's kind of misleading to list reports as submitted when they're actually not.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

MrFirefox22
MrFirefox22 Vlasnik pitanja
more options

Odabrano rješenje

Update:

It seems these reports were not submitted at all, but just pending. I went to the "pending" folder on my computer and deleted everything in it, and after that the reports were gone from the "submitted" list when I visited about:crashes. Either way, it's kind of misleading to list reports as submitted when they're actually not.