Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error when sending emails - Receiving is working fine

  • 2 odgovori
  • 2 ima ovaj problem
  • 18 views
  • Posljednji odgovor poslao cvvmax

more options

error message saying "An error occurred while sending mail. The mail server responded: relaying mail to ADDRESSEE'S ADDRESS is not allowed.

Where I have put, "ADDRESSEE'S ADDRESS"...this error occurs for EVERY addressee other than my own email address which is linked to my email provider.

Any ideas on what would cause this?

And NO, I haven't changed my SMTP or for that matter, any settings at all in Thunderbird or my email provider's side.

error message saying "An error occurred while sending mail. The mail server responded: relaying mail to ADDRESSEE'S ADDRESS is not allowed. Where I have put, "ADDRESSEE'S ADDRESS"...this error occurs for EVERY addressee other than my own email address which is linked to my email provider. Any ideas on what would cause this? And NO, I haven't changed my SMTP or for that matter, any settings at all in Thunderbird or my email provider's side.

Izmjenjeno od strane cvvmax

Izabrano rješenje

Your SMTP server thinks you are relaying a message. Probably the account/mail address you use as sender doesn't match the domain from your provider. This might also be caused by a change in the settings at your provider.

Please check your account settings anyway, although you haven't changed them. Maybe you can add troubleshooting information (Help -> Troubleshooting information) here too or try in safe-mode...

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Odabrano rješenje

Your SMTP server thinks you are relaying a message. Probably the account/mail address you use as sender doesn't match the domain from your provider. This might also be caused by a change in the settings at your provider.

Please check your account settings anyway, although you haven't changed them. Maybe you can add troubleshooting information (Help -> Troubleshooting information) here too or try in safe-mode...

more options

I found out from my wife that Softbank Japan changed their security and made all users set their SMTP to be SMTP Authenication Required...they inly sent the notification to the parent email addresses and to all of the email addressees within that account, hence the reason I was not notified if the change...


I greatly appreciate your quick reply an d help...

All the best