Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

screen freezes after about 20 minutes of using firefox39 browser

  • 1 odgovor
  • 2 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao GAUTAM24

more options

platform : firefox 39, windows 7, laptop 2 gb ram, dual core

add ons always active : h264 codec, shock wave flash 18.0.0.209, decryption by adobe system 12

Steps to reproduce the issue:
1. launch firefox and open 3 tabs
2. type google in all the tabs
3. search text matter in 2 windows 
4. login to face book or any other web site with images
5. keep browsing the face book page for about 15 minutes
6. observe that loading time is very slow and display freezes. 
Task manager /processes/firefox.exe shows 1.5 gb  used , out of total ram of 2 GB 
7. go to the other tabs .  Observe that display turns black color and screen freezes

Note : this does not happen with chrome browser

platform : firefox 39, windows 7, laptop 2 gb ram, dual core add ons always active : h264 codec, shock wave flash 18.0.0.209, decryption by adobe system 12 Steps to reproduce the issue: 1. launch firefox and open 3 tabs 2. type google in all the tabs 3. search text matter in 2 windows 4. login to face book or any other web site with images 5. keep browsing the face book page for about 15 minutes 6. observe that loading time is very slow and display freezes. Task manager /processes/firefox.exe shows 1.5 gb used , out of total ram of 2 GB 7. go to the other tabs . Observe that display turns black color and screen freezes Note : this does not happen with chrome browser

All Replies (1)

more options

Hello cpgmozilla,

Can you please file a bug one this:- https://bugzilla.mozilla.org/ So that our developer can help you out in best possible way.

Regards, Gautam sharma.