firefox shuts down after 5 to 10 mins every single time i load it
every time i load Firefox it shuts down on me while im browsing or watching you tube videos, very annoying. if this dose not get sorted im moving to a different search engine.
All Replies (13)
craigmezza said
every time i load Firefox it shuts down on me while im browsing or watching you tube videos, very annoying. if this dose not get sorted im moving to a different search engine.
Can you be a Little more specific as you say moving to a diff Search Engine ? Is it possible your Content Blocker Extension is causing the issue as this is a new Firefox Version 45 and that may not have updated or be useful in 45. Also please try https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
ok here goes, its as if someone is clicking the red x in corner, when i restart firefox it comes up with "oops this is embarrassing" firefox is fully upto date. i never touch any of my settings. been using firefox for many years untill now had no problems.
it just shut down on me just after posting a reply. thats how soon it shuts down.
craigmezza said
it just shut down on me just after posting a reply. thats how soon it shuts down.
Did you try the Refresh ?
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
yep just did it and still the same.
craigmezza said
yep just did it and still the same.
Hang in there than someone else will give you a hand, Thanks
ok buddy, thanks for trying tho.
did a time on it, from my post 10:23 it took just 6 minutes to shut down.
Does Firefox crash?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
dose not crash at all, just shuts down and i have to reopen firefox and select restore from the oops page.
Do you have the software Trusteer Rapport? If yes, that's the reason: https://bugzilla.mozilla.org/show_bug.cgi?id=1254527
nope never installed it.
here is a picture after i restart it.
