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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Why am I unable to open my email account. Message is requiring me to re-create a new account.

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  • Posljednji odgovor poslao christ1

RMikeDb
RMikeDb
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I set up Thunderbird in October of 2015 on a PC running Windows10. In the last week (March 2016) I am being asked to create an account even though I already have one set up and have been using it for 6 months. The following message is what I get... [In partnership with several providers, Thunderbird can offer you a new email account. Just fill in your first and last name, or any other words you'd like, in the fields above to get started.] and it gives me an option to select Gandi.net. It has Thunderbird all over the message but I am wondering if this is a Phishing program or a virus. There is no way to get into my email account at this point. if this is truly from Thunderbird then why is this coming up? Why are they not allowing me to get into my account?

I set up Thunderbird in October of 2015 on a PC running Windows10. In the last week (March 2016) I am being asked to create an account even though I already have one set up and have been using it for 6 months. The following message is what I get... [In partnership with several providers, Thunderbird can offer you a new email account. Just fill in your first and last name, or any other words you'd like, in the fields above to get started.] and it gives me an option to select Gandi.net. It has Thunderbird all over the message but I am wondering if this is a Phishing program or a virus. There is no way to get into my email account at this point. if this is truly from Thunderbird then why is this coming up? Why are they not allowing me to get into my account?

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christ1
christ1
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http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared