Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

uninstall update

  • 2 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Foxprints

more options

Update from 38.7.2 to 45.0 cause a compatibility problem with my email host & I can't download any messages, how can I uninstall the update?

Update from 38.7.2 to 45.0 cause a compatibility problem with my email host & I can't download any messages, how can I uninstall the update?

All Replies (2)

more options

Problems after update (such as what you describe) are typically caused by antivirus, and extensions installed into Thunderbird. Please start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Is the problem gone??

more options

I don't have any antivirus add ons or extensions