Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB setup not recognizing my hotmail username or password

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao billericaypete

more options

I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

Izabrano rješenje

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Odabrano rješenje

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Izmjenjeno od strane Zenos

more options

Cheers Zenos - I was trying to use POP, soon as I chose imap it worked. Doesn't fill me with confidence, but with LiveMail being killed off at the end of this month I gotta move somewhere. Thanks.