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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Suddenly, I am unable to type more than three characters in the address line.

  • 4 odgovori
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao KEITH-R

KEITH-R
KEITH-R
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Win 10: (Thunderbird 45.2.0) Thunderbird has been slow to load for some time. Today, when I start to type an address, three characters are all that can be typed and a (Not Responding) error occurs. I have uninstalled the app and reinstalled the latest download, all without any change in the operation. App closed and restarted multiple times with same results.

Win 10: (Thunderbird 45.2.0) Thunderbird has been slow to load for some time. Today, when I start to type an address, three characters are all that can be typed and a (Not Responding) error occurs. I have uninstalled the app and reinstalled the latest download, all without any change in the operation. App closed and restarted multiple times with same results.

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
KEITH-R
KEITH-R Vlasnik pitanja
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None of the steps above solved the problem. So, I am looking into more arcane issues. I can still address emails by the cut and copy method, but it is a bit clumsy doing so. I thank you for your help, Max.

Zenos
Zenos
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This is not an answer to your slow performance.

If you enable the Contacts Sidebar in the Compose window you can add Contacts from that. It should be less painful than the copy-and-pasting that you allude to. It would also be interesting to see if this is also slow, since it too is accessing the Address Book.

F9, or View|Contacts Sidebar in the menu.

KEITH-R
KEITH-R Vlasnik pitanja
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Thanks, Zenos, that helps. I have a Quirky Computer. Today the address line accepts a full address!