Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can no longer access iCloud.com mail server.

  • 8 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao mikehm

more options

Two days ago, I suddenly lost the ability to access the iCloud.com mail server at imap.mail.me.com using Thunderbird on my MacBook Air. I had made no changes to my settings and I can still access the server using the mail app on my iPhone and by using the web interface, using the old password. I can also access three other mail servers that I also have set up in Thunderbird. It is just the icloud.com server/Thunderbird handshake that is the problem. I get error messages saying Login Failed and asking for me to input a new password. Re-inputting the correct password has not helped. I have tried changing security protocols to STARTLS rather than SSL/TLS but this has not helped. I have tried removing the @icloud.com portion of the username. This has not helped. I am attempting to connect using Port 993, as I believe is correct (and as has worked for the past however long).

Anyone have any bright ideas?

Two days ago, I suddenly lost the ability to access the iCloud.com mail server at imap.mail.me.com using Thunderbird on my MacBook Air. I had made no changes to my settings and I can still access the server using the mail app on my iPhone and by using the web interface, using the old password. I can also access three other mail servers that I also have set up in Thunderbird. It is just the icloud.com server/Thunderbird handshake that is the problem. I get error messages saying Login Failed and asking for me to input a new password. Re-inputting the correct password has not helped. I have tried changing security protocols to STARTLS rather than SSL/TLS but this has not helped. I have tried removing the @icloud.com portion of the username. This has not helped. I am attempting to connect using Port 993, as I believe is correct (and as has worked for the past however long). Anyone have any bright ideas?

All Replies (8)

more options

Open the error console (Ctrl+Shift +J) Clear it. Attempt to get your me.com account mail.

What error appear in the console? (Right click of a copy context menu)

more options

Thanks for your response, Matt. I did as you suggested, but no errors appear in the console. It's completely blank.

more options

Then I think the only option is to log the connection and look for errors.

https://wiki.mozilla.org/MailNews:Logging

more options

Forgive me, but I do not understand how, where, and to what, I set the two environment variables.

more options

Could you please explain?

more options

AllI can do is quote the article Mac OS X

To generate an IMAP protocol log, create a text file that contains the desired commands in a text editor such as BBEdit:

  1. !/bin/sh

export NSPR_LOG_MODULES=imap:5,timestamp export NSPR_LOG_FILE=$HOME/imap.log /Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin & if on 10.5 change the above line to arch -arch i386 /Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin &

Save this file with a filename ending in .command, add execute permission by typing "chmod a+x filename" in a Terminal window, then double-click it.

I have never even sat in front of an OSX system, let alone actually used it.

more options

Many thanks for that, Matt. I have followed the instructions to the letter, but do not think I have achieved anything. I am almost certain I have done something stupid, but what that is, I don't know. I am running OS X El Capitan v. 10.11.06. I attach a screen grab. Can you see where I have gone wrong?