Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

YouTube List / Grid Button Missing After Firefix Update

markrf
markrf
more options

I just bought a laptop and installed the latest version of Firefox on it. I went on YouTube to check out recent vids from subscriptions I have. When I click on a subscription and then "Videos", the only button that I get is "Sort By". There is no button for List or Grid view option. On my main computer that doesn't have the updated version of Firefox, I do get the List / Grid view button. As a further test, I installed I.E. and Chrome on the laptop and both of those browsers show the List /Grid button. What happened in FF 54.0.1 for this button to not show and is there a fix for it ?

I just bought a laptop and installed the latest version of Firefox on it. I went on YouTube to check out recent vids from subscriptions I have. When I click on a subscription and then "Videos", the only button that I get is "Sort By". There is no button for List or Grid view option. On my main computer that doesn't have the updated version of Firefox, I do get the List / Grid view button. As a further test, I installed I.E. and Chrome on the laptop and both of those browsers show the List /Grid button. What happened in FF 54.0.1 for this button to not show and is there a fix for it ?

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmm, I see the button -- I'm not logged in, but I don't see why that would make any difference.

If you add the parameter to the URL that forces list view, does it change and does the button show up?

https://www.youtube.com/user/PailinsKitchen/videos?flow=list

markrf
markrf Vlasnik pitanja
more options

I can change the view using "flow=" , but the button still doesn't show up. A bit of a pain.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Maybe you've been enlisted in a UI experiment? Usually clearing cache and cookies will revert that, but as a new installation, it would be strange if those were having an effect. But... we do need to rule that out, so:

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: Do you have any add-ons in this installation of Firefox? In Safe Mode, Firefox will temporarily deactivate extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? (More info: Diagnose Firefox issues using Troubleshoot Mode)