Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

EVERY TIME I start Firefox it puts a proxy.

  • 4 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao cor-el

azores88
azores88
more options

Every Time I start Firefox, it has changed the No Proxy field, and cant access the internet, so I have to go to Tools, options, advanced, Network, settings, NO PROXY, and ok. This occurs Every Time I start Firefox.

Every Time I start Firefox, it has changed the No Proxy field, and cant access the internet, so I have to go to Tools, options, advanced, Network, settings, NO PROXY, and ok. This occurs Every Time I start Firefox.

All Replies (4)

mattcamp
mattcamp
more options

What proxy is Firefox setup to?

You could have malware on.


Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

azores88
azores88 Vlasnik pitanja
more options

Thank You for such a quick response. I thought it would be Malware as well and have run Iobit Anti Malware, and Malware bytes, as well as Spy bot. All find no problems. I have to many extensions to do a refresh, so I will have to remain with the process of resetting the option to No Proxy with each start of Firefox. Again Thank You for Your Assistance.

mattcamp
mattcamp
more options

I'd suggest an online scanner, such as https://www.eset.com/us/home/online-scanner/ or a USB/DVD solution, such as https://www.lifewire.com/panda-cloud-cleaner-rescue-iso-review-2617885

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There are other things that need attention.

You have multiple Flash plugins.

  1. Shockwave Flash 25.0 r0
  2. Shockwave Flash 17.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window