Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

keeps crashing my face book page ---- please remove

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

sheshe.35
sheshe.35
more options

Please remove mozilla firefox as it causes my face book page to keep crashing

Please remove mozilla firefox as it causes my face book page to keep crashing

All Replies (2)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details list shows some suspicious extensions that you should remove:

  • SearchLock 1.1.9 (@searchlock-fx)
  • SafeSearch Incognito 2.1.7 (@safesearchscoutee) (Inactive)

See also: