Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

So, since the latest update of Firefox Youtube has been telling me my browser cannot regocnize the video formats availabe. What's going on, and how to fix it?

more options

Can't play anything on Youtube after the latest update. I get informed "Your browser does not currently recognize any of the video formats avaialbe. Click here to visit our frequently asked questions..." When I go to the support site, there is a link to Mozilla as well, but it is only for downloading the program, not for any troubleshooting.

Can't play anything on Youtube after the latest update. I get informed "Your browser does not currently recognize any of the video formats avaialbe. Click here to visit our frequently asked questions..." When I go to the support site, there is a link to Mozilla as well, but it is only for downloading the program, not for any troubleshooting.

All Replies (3)

more options

Since you seem to know English, you will probably have better luck in getting an answer in the English version of Mozilla Support: https://support.mozilla.org/en-US/

Izmjenjeno od strane user182358391634626499304511781402597790703

more options

Yeah, I can speak English. "Answer" to my question being 'go to the English site' is still very very bad.

more options

Sorry that all replies on this site are called "answers". I'm only a random volunteer who doesn't have a clue what could be the problem in your case.