Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How can I fix scrolling which is erratic at best with the latest upgrade??

  • 3 odgovori
  • 14 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao philipp

Bulldog248
Bulldog248
more options

Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Izabrano rješenje

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Pročitajte ovaj odgovor sa objašnjenjem 👍 4

All Replies (3)

philipp
philipp
  • Moderator
more options

Odabrano rješenje

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Bulldog248
Bulldog248 Vlasnik pitanja
more options

Thanks Philipp, This seems to solve the problem. A few more days and I'll be sure. I just wish I understood that setting. I'll mark this as solved.

philipp
philipp
  • Moderator
more options

the article at What is the Accessibility Service Indicator? contains some background - basically third-party programs can hook into firefox (& apparently also cause bad performance) that way. from other affected users we have heard that realplayer is one of the programs causing the issue.