Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Unified inbox view doesn't show messages

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao DanielMendes

DanielMendes
DanielMendes
more options

Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window.

When I select View | Folders | All everything is there.

When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right.

What can I try to do about it, please?

Thank you!

Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window. When I select View | Folders | All everything is there. When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right. What can I try to do about it, please? Thank you!

Izabrano rješenje

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

DanielMendes
DanielMendes Vlasnik pitanja
more options

Odabrano rješenje

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.