Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update your pc error

  • 9 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FFus3r

more options

I have the latest firefox, but it keeps launching all by itself when my computer starts showing the website in the screenshot...

Please note that I have windows 10, and dont have any software installed that might have caused this...

I also scanned my system using several anti spyware and antiviruses but nothing was found...

I have the latest firefox, but it keeps launching all by itself when my computer starts showing the website in the screenshot... Please note that I have windows 10, and dont have any software installed that might have caused this... I also scanned my system using several anti spyware and antiviruses but nothing was found...
Priloženi snimci ekrana

Izabrano rješenje

ok about the link WWW xxxxxxxxxxxxxxxx UPDATE YOUR PC INFO

is a virus and see this page on how to remove it:

after you clean your system you can remove unhackme or disable it from services and from startup list if you dont want it.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (9)

more options

scan your system with:

use malwarebytes in safe mode and normal mode.

more options

I already tried that, but all programs are reporting my system to be clean... I also scanned in safe mode...

Please note that firefox settings are also being returned to defaults, also resetting firefox isnt fixing the problem

more options

can paste the report of adwcleaner?

more options
  1. -------------------------------
  2. Malwarebytes AdwCleaner 7.2.3.1
  3. -------------------------------
  4. Build: 09-03-2018
  5. Database: 2018-08-30.1 (Local)
  6. Support: https://www.malwarebytes.com/support
  7. -------------------------------
  8. Mode: Scan
  9. -------------------------------
  10. Start: 09-24-2018
  11. Duration: 00:00:31
  12. OS: Windows 10 Pro
  13. Scanned: 41849
  14. Detected: 0


          • [ Services ] *****

No malicious services found.

          • [ Folders ] *****

No malicious folders found.

          • [ Files ] *****

No malicious files found.

          • [ DLL ] *****

No malicious DLLs found.

          • [ WMI ] *****

No malicious WMI found.

          • [ Shortcuts ] *****

No malicious shortcuts found.

          • [ Tasks ] *****

No malicious tasks found.

          • [ Registry ] *****

No malicious registry entries found.

          • [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

          • [ Chromium URLs ] *****

No malicious Chromium URLs found.

          • [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

          • [ Firefox URLs ] *****

No malicious Firefox URLs found.


AdwCleaner[S00].txt - [1417 octets] - [24/09/2018 15:33:11] AdwCleaner[C00].txt - [1520 octets] - [24/09/2018 15:33:29]

                    1. EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ##########
more options

also run msconfig.exe and see if firefox is on start up list.

and go to start menu in startup is there a Firefox icon?

more options

FFus3r said

also run msconfig.exe and see if firefox is on start up list. and go to start menu in startup is there a Firefox icon?

Firefox isnt on the start up list...

Its worth noting that I tried to uninstall and reinstall firefox, but that didnt change anything

more options

Odabrano rješenje

ok about the link WWW xxxxxxxxxxxxxxxx UPDATE YOUR PC INFO

is a virus and see this page on how to remove it:

after you clean your system you can remove unhackme or disable it from services and from startup list if you dont want it.

Izmjenjeno od strane FFus3r

more options

FFus3r said

ok about the link WWW xxxxxxxxxxxxxxxx UPDATE YOUR PC INFO is a virus and see this page on how to remove it: after you clean your system you can remove unhackme or disable it from services and from startup list if you dont want it.

This actually fixed it, thank you for your time and effort, much appreciated.

more options

glad to hear that your problem has been resolved.