Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My website is not working in Firefox but its working fine in Chrome

  • 4 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins.

It gives me error that says "Secure Connection Failed"

Website Link : http://esportsrush.com/

https://i.imgur.com/QnrvzMg.jpg

Can't use the add images button below so posting imgur link here.

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins. It gives me error that says "Secure Connection Failed" Website Link : http://esportsrush.com/ https://i.imgur.com/QnrvzMg.jpg Can't use the add images button below so posting imgur link here.

Izmjenjeno od strane gomu

Izabrano rješenje

The screenshot you added to the question shows that you have a problem with a revoked certificate that is no longer accepted in Firefox. I'm not seeing this issue in Firefox, so it sounds that you have a corrupted certificate stored.

Try to rename the cert9.db (cert9.db.old) file and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has stored. Note that current Firefox releases use a cert9.db SQLite database file.

If that has helped to solve the problem then you can remove the renamed cert9.db.old file. Otherwise you can undo the rename and restore cert9.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

more options

FredMcD said

Please provide a public link (no password) that we can check out. No Personal Information Please !

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Just edited the topic above. please check

more options

(deleted)

Izmjenjeno od strane cor-el

more options

Odabrano rješenje

The screenshot you added to the question shows that you have a problem with a revoked certificate that is no longer accepted in Firefox. I'm not seeing this issue in Firefox, so it sounds that you have a corrupted certificate stored.

Try to rename the cert9.db (cert9.db.old) file and remove the previously used cert8.db file in the Firefox profile folder with Firefox closed to remove intermediate certificates and exceptions that Firefox has stored. Note that current Firefox releases use a cert9.db SQLite database file.

If that has helped to solve the problem then you can remove the renamed cert9.db.old file. Otherwise you can undo the rename and restore cert9.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.