Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reseting master password?

  • 4 odgovori
  • 2 ima ovaj problem
  • 16 views
  • Posljednji odgovor poslao user1541869

more options

i need help reseting my master password i forgot it and im locked out i want to turn off master password

i tried going to the site chrome://pippki/content/resetpassword.xul and pressing enter but i never got the pop up to pop up

i need help reseting my master password i forgot it and im locked out i want to turn off master password i tried going to the site chrome://pippki/content/resetpassword.xul and pressing enter but i never got the pop up to pop up

Izabrano rješenje

You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.

If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

more options

silentshotghost said

i need help reseting my master password i forgot it and im locked out i want to turn off master password

Hi, what do you mean by "locked out"? What are you trying to access that you can't access?

more options

I’m trying to turn off master password, I don’t care if I lose my passwords I just want master password turned off

more options

Odabrano rješenje

You can rename/remove logins.json and key4.db and key3.db in the Firefox profile folder with Firefox closed.

If you keep having problems then remove pkcs11.txt and secmode.db as well. New files will be created when necessary.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

more options

Thank you guys so much