Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox repeatedly shuts down

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao FredMcD

dougtickner
dougtickner
more options

This is happening a couple of times a week. I'm online maybe 15 to 20 hours a week. My search engine pref for DuckDuckGo is always lost, which makes me suspicious that since it always defaults to Yahoo, as if They don't like me using my preferred search engine.

This is happening a couple of times a week. I'm online maybe 15 to 20 hours a week. My search engine pref for DuckDuckGo is always lost, which makes me suspicious that since it always defaults to Yahoo, as if They don't like me using my preferred search engine.

All Replies (2)

FredMcD
FredMcD
more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

FredMcD
FredMcD
more options

Also, You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.