Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Currently use v 60.9.1; On upgrade, I lose everything, and it wants to do a new install setup. How do I update?

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Matt

more options

Have tried to upgrade several times, with numerous versions since 60.9.1. Each time, Account setup, address books, mail files, all gone, leaving me with a 'new install', and asking for account setup info. I then re-install 60.9.1, and all is restored. How do I upgrade?

Have tried to upgrade several times, with numerous versions since 60.9.1. Each time, Account setup, address books, mail files, all gone, leaving me with a 'new install', and asking for account setup info. I then re-install 60.9.1, and all is restored. How do I upgrade?

All Replies (1)

more options