Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox has serious problems in Mac OS

  • 4 odgovori
  • 2 ima ovaj problem
  • 194 views
  • Posljednji odgovor poslao FredMcD

Penta-Power
Penta-Power
more options

Version 76 has serious problems in Mac Mojave and Catalina. I'm thinking of moving to another browser if the problems aren't fixed in a few weeks. In Mac Mojave, the UI sometimes blinks and sometimes becomes black. I had to restart the app but it happened quite frequently. After updating to Catalina, all shortcuts are unusable, most right click menus are blank and even the menu bar is blank. When hovering the mouse over the menu bar, nothing displays, just blank menus. Sometimes, the app starts up with default UI although I customised it a bit. In those cases, I had to close the tab or even restart the app.

I'm getting disappointed and perhaps I'll move to another browser soon.

Version 76 has serious problems in Mac Mojave and Catalina. I'm thinking of moving to another browser if the problems aren't fixed in a few weeks. In Mac Mojave, the UI sometimes blinks and sometimes becomes black. I had to restart the app but it happened quite frequently. After updating to Catalina, all shortcuts are unusable, most right click menus are blank and even the menu bar is blank. When hovering the mouse over the menu bar, nothing displays, just blank menus. Sometimes, the app starts up with default UI although I customised it a bit. In those cases, I had to close the tab or even restart the app. I'm getting disappointed and perhaps I'll move to another browser soon.
Priloženi snimci ekrana

Izabrano rješenje

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

FredMcD
FredMcD
more options

The message from webhelp2 above is NOT Mozilla support.

FredMcD
FredMcD
more options

Odabrano rješenje

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Penta-Power
Penta-Power Vlasnik pitanja
more options

Thank you very much. I've updated to version 77. It works fine now.

FredMcD
FredMcD
more options

Glad to help. Safe Surfing.