Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

inbox would not download or open and now all my inbox emails have disappeared

  • 1 odgovor
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao Wayne Mery

more options

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are there, but none in my inbox.

Please help!

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are there, but none in my inbox. Please help!

All Replies (1)

more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/