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Suddenly unable to send emails from Thunderbird (but can receive them)

  • 2 odgovori
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao schlefer

schlefer
schlefer
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Hi --

Thunderbird was working fine. Perhaps because it updated (but I'm not sure), I suddenly became unable to send emails, though I can still receive emails. Tried changing my password, and the same problem occurred (can receive, can't send). Tried disabling Kaspersky antivirus and firewall, and the same problem occurred.

Mail provider: Microsoft outlook—outlook.office.com (provided through MIT) Antivirus/firewall software: Kaspersky Operating system: Windows 10 Thunderbird version: 78.5.1 (32-bit)

I'm attaching a screenshot of my STMP settings.

Help! Any ideas?

Thanks, Jonathan

Hi -- Thunderbird was working fine. Perhaps because it updated (but I'm not sure), I suddenly became unable to send emails, though I can still receive emails. Tried changing my password, and the same problem occurred (can receive, can't send). Tried disabling Kaspersky antivirus and firewall, and the same problem occurred. Mail provider: Microsoft outlook—outlook.office.com (provided through MIT) Antivirus/firewall software: Kaspersky Operating system: Windows 10 Thunderbird version: 78.5.1 (32-bit) I'm attaching a screenshot of my STMP settings. Help! Any ideas? Thanks, Jonathan
Priloženi snimci ekrana

Izabrano rješenje

Try to start Windows in safe mode with networking enabled.

Does the problem go away?

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Odabrano rješenje

Try to start Windows in safe mode with networking enabled.

Does the problem go away?

schlefer
schlefer Vlasnik pitanja
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Thanks, Christ1. I should have marked it solved earlier. For some unknown reason, without my doing anything else, in a couple of days the problem went away. Go figure. In any event, I appreciate your message. Jonathan