Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

idmsa.apple.com doesn't load

  • 3 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

thejim
thejim
more options

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks!

p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks! p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Looks like you may be blocking something. Check the same section in my screenshot for cookies that are being blocked.

Izmjenjeno od strane jonzn4SUSE

thejim
thejim Vlasnik pitanja
more options

I turned off Enhanced Tracking Protection for apple.com and allowed all Apple cookies. Still didn't fix the issue.

FredMcD
FredMcD
more options

Last reply by thejim 1 hour ago

Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.