Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get past the Captcha on eBay

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

more options

eBay has a captcha to access the site. I do it and get a pop up asking to resend information already sent. If I hit resend if reverts back to the original captcha page, if I hit cancel the same thing. I'm in an endless do-loop and have to use another browser. Why? I have Ghostery but even when I paused it the same thing happened. I also turned off the Firefox tracking gizmo, no improvement. I'm using 84.0.2.

eBay has a captcha to access the site. I do it and get a pop up asking to resend information already sent. If I hit resend if reverts back to the original captcha page, if I hit cancel the same thing. I'm in an endless do-loop and have to use another browser. Why? I have Ghostery but even when I paused it the same thing happened. I also turned off the Firefox tracking gizmo, no improvement. I'm using 84.0.2.

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.