Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

No sound on firefox

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao whyazerty

whyazerty
whyazerty
more options

I have lost all sound comming from firefox after disconnecting an audio output device while it was being used.

To be more precise, the output device is shared between two computer via a hardware usb switch. I was a bit to fast switching from one to the other multiple times and all audio bugged for a few second, everything worked after that except for firefox.

I have no sound comming from firefox even when using an some other output (such as a headset from a jack).

Firefox does appear in the volume mixer but no sound to be seen there either. (see attached image where firefox and spotify both are playing music, but only spotify is working as intended). However firefox does not appear at all in eartrumpet's volume mixer

I have tried : - PC reboots - firefox re-install (un-installed, deleted the %appdata%/firefore, before re-installing) - turning FF hardware acceleration on/off - using a different profile (about:profiles) - disabling all plugins - disabling / enabling every audio output in the device manager

I have lost all sound comming from firefox after disconnecting an audio output device while it was being used. To be more precise, the output device is shared between two computer via a hardware usb switch. I was a bit to fast switching from one to the other multiple times and all audio bugged for a few second, everything worked after that except for firefox. I have no sound comming from firefox even when using an some other output (such as a headset from a jack). Firefox does appear in the volume mixer but no sound to be seen there either. (see attached image where firefox and spotify both are playing music, but only spotify is working as intended). However firefox does not appear at all in eartrumpet's volume mixer I have tried : - PC reboots - firefox re-install (un-installed, deleted the %appdata%/firefore, before re-installing) - turning FF hardware acceleration on/off - using a different profile (about:profiles) - disabling all plugins - disabling / enabling every audio output in the device manager
Priloženi snimci ekrana

Izabrano rješenje

Solved, the issue was not coming from firefox but from windows.

windows 10 settings > System > Sound > App volume device preferences (Advanced sound options) There, make sure Mozilla firefox is set on a valid (non-empty) value. If not, set it on default (or anything else).

see attached images.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

whyazerty
whyazerty Vlasnik pitanja
more options

Odabrano rješenje

Solved, the issue was not coming from firefox but from windows.

windows 10 settings > System > Sound > App volume device preferences (Advanced sound options) There, make sure Mozilla firefox is set on a valid (non-empty) value. If not, set it on default (or anything else).

see attached images.