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I can not sign into spectrum.net

  • 1 odgovor
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao cor-el

dick-adams
dick-adams
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with Chrome I can sign into Spectrum.net but with Firefox I can not ... I get an error code like IDID-1060 after several screen refreshes and flashes ... any ideas or suggestion ?? I'd rather use Firefox ...

with Chrome I can sign into Spectrum.net but with Firefox I can not ... I get an error code like IDID-1060 after several screen refreshes and flashes ... any ideas or suggestion ?? I'd rather use Firefox ...

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window