Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One link on site is not responding. All of the other links are responding. The one link does respond on other browsers.

  • 4 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao FredMcD

more options

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

Izabrano rješenje

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (4)

more options

Hi,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

Thank you.

more options

Odabrano rješenje

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thank you for your responses. The issue "seems to have resolved itself" (?????)

more options

It could have been a website issue that was repaired. As long as it works.