Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox often will not load

  • 2 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao James

more options

I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

All Replies (2)

more options

A lot of users have reported issue with Webroot. https://support.mozilla.org/en-US/questions/1367248

more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations