Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Verification email sent to an old disabled account…

  • 3 odgovori
  • 2 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Tomatoshadow2

more options

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

All Replies (3)

more options

Your're trying to sign into your Firefox account correct?

more options

Yes can you help

more options

@Magic74, If you can't access the email, you won't be able to get the verification code. You'll have to make a new Firefox account with an email you have access to.