Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to access links from email get an error

  • 6 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Paul

more options

Get following error at least half the time when trying to access link from emails: QUOTE "Server not found: Hmm. We’re having trouble finding that site. We cServer not found: Hmm. We’re having trouble finding that site. Wan’t connect to the server at trk.klclick.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web. link get a message that site cannot be found."

Get following error at least half the time when trying to access link from emails: QUOTE "Server not found: Hmm. We’re having trouble finding that site. We cServer not found: Hmm. We’re having trouble finding that site. Wan’t connect to the server at trk.klclick.com. If that address is correct, here are three other things you can try: Try again later. Check your network connection. If you are connected but behind a firewall, check that Firefox has permission to access the Web. link get a message that site cannot be found."

All Replies (6)

more options

Hi

Are you sure that is the correct website address?

more options

Have learned that legit links are going to spam websites - which luckily my browser catches. I searched the links and got a warning that they are spam sites. When i forward an email to another computer, it was able to reach the proper website. I want to know what is wrong on my computers on my home internet that searches from emails go to these sites. Here is an example of such a site.

http://post.spmailtechno.com/f/a/IHu38ZF5lExFdONvhQ30FQ~~/AAG0DAA~/RgRkrbMIP0UHUmV0dXJuc0RWaHR0cDovL3JldHVybnMubmFydmFyLmNvbS9yZXR1cm5zL3Nha3NmaWZ0aGF2ZW51ZS92aWV3bGFiZWw_cmV0dXJuX2lkPU9ieXZKOXY1bVFCYXh3ZXpXA3NwY0IKYrMILstiSNlYHlIaQkFSQkFSQV9XRUlOQkVSR0BZQUhPTy5DT01YBAAAAIs~

more options

To clarify, is this an issue with Firefox for iOS or Firefox on a desktop computer?

more options

Issue appears to be with Firefox on HP Laptop, Safari on IOS and with Edge, Firefox and sometimes Chrome. Sometimes can open emails on Chrome and it will go thru. I am now wondering if it is a problem with Comcast cable internet service as my daughter was able to open one of the bad emails on Verizon internet. Something seems to have happened in last three weeks with our internet service!

more options

Comcast in CT is Spectrum so going to contact them and see what I can find out.

more options

Thank you for letting us know.