Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving email on my optimum.net account

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Matt

more options

I've been using Thunderbird for years. Lately my email from my optimum account are not coming through. Notice this problem mid August. My setting are Imap 993 Smtp 465. Sometimes emails come through out of order and than disappear.

I've been using Thunderbird for years. Lately my email from my optimum account are not coming through. Notice this problem mid August. My setting are Imap 993 Smtp 465. Sometimes emails come through out of order and than disappear.

All Replies (1)

more options

Do you see any sort of error messages when getting mail? Have you recently (About the time you noticed a problem) started deleting mail on your phone which is probably synchronized to Thunderbird via IMAP?