Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not recognizing that i've already downloaded Firefox as I use the app

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao James

more options

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.
Priloženi snimci ekrana

All Replies (1)

more options

The Extensions at addons.mozilla.org are only for (desktop) Firefox and Firefox for Android.

(desktop) Firefox https://addons.mozilla.org/firefox/

Firefox for Android https://addons.mozilla.org/android/

Firefox for iOS is more of a shell due to Apple's restrictions on what can be used and such. I swear I have seen talk of possible being able to use iOS extensions in Firefox in sometime.