Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Can't reach a site

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

davesplace54701
davesplace54701
more options

When I try to access the Kelley Blue Book site (WWW.kbb.com) I get the following message:

You don't have permission to access "http://www.kbb.com/" on this server.

Reference #18.c7f8da17.1676747032.346c20a8 

I have accessed this site many times in the past, but can't now.
When I try to access the Kelley Blue Book site (WWW.kbb.com) I get the following message: You don't have permission to access "http://www.kbb.com/" on this server. Reference #18.c7f8da17.1676747032.346c20a8 I have accessed this site many times in the past, but can't now.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network: Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Options/Preferences) to see if that fixes it.

I've seen cases where having enabled "Resist Fingerprinting" was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item.