Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

TThunderbird 102.9.0 loses all accounts

williamatwood41
williamatwood41
more options

Thunderbird announced that it needed to update. Windows also wanted to update. I shut down Thunderbird and I allowed Windows to update (KB5023696). When I opened Thunderbird (after the restart), it invited me to set up my accounts, which was very strange, as I had two active accounts. In the developer panel, the Error Console showed the following: 1679282037408 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:541:15 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 Trying to load C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:64:11 Successfully loaded OTR library C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:72:13 NS_ERROR_NOT_AVAILABLE

​

I don't understand what this might mean, but the inability to load "last_modified.json" seems bad.

Thunderbird announced that it needed to update. Windows also wanted to update. I shut down Thunderbird and I allowed Windows to update (KB5023696). When I opened Thunderbird (after the restart), it invited me to set up my accounts, which was very strange, as I had two active accounts. In the developer panel, the Error Console showed the following: 1679282037408 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:541:15 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 Trying to load C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:64:11 Successfully loaded OTR library C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:72:13 NS_ERROR_NOT_AVAILABLE ​ I don't understand what this might mean, but the inability to load "last_modified.json" seems bad.

Izabrano rješenje

My apologies---after the re-boot, I was logged into the administrator account, and started Thunderbird from that account, which had no existing email accounts in Thunderbird. When I logged into the user account, all was correct. Sorry for wasting time/space. Problem solved.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

williamatwood41
williamatwood41 Vlasnik pitanja
more options

Odabrano rješenje

My apologies---after the re-boot, I was logged into the administrator account, and started Thunderbird from that account, which had no existing email accounts in Thunderbird. When I logged into the user account, all was correct. Sorry for wasting time/space. Problem solved.