Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Can't log into my Proton Mail account when I'm in Firefox

  • 2 odgovori
  • 0 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao zeroknight

knauth
knauth
more options

Hi -- I'm committed to Firefox as my browser, but I'm having a significant issue. I access my Proton Mail account from Firefox, but for a couple of weeks now I can't log into Proton Mail from Firefox. The browser won't even load the Proton Mail login page; it just spins and a message "Waiting for mail.proton.me" is visible in the lower corner of my Firefox screen.

Fortunately I can still access Proton Mail on my iPhone, but I need it on my Windows laptop too.

Please advise!

Hi -- I'm committed to Firefox as my browser, but I'm having a significant issue. I access my Proton Mail account from Firefox, but for a couple of weeks now I can't log into Proton Mail from Firefox. The browser won't even load the Proton Mail login page; it just spins and a message "Waiting for mail.proton.me" is visible in the lower corner of my Firefox screen. Fortunately I can still access Proton Mail on my iPhone, but I need it on my Windows laptop too. Please advise!

All Replies (2)

Dropa
Dropa
more options

You need to provide links so others can see what happens when they click the links to see what happens or errors it gives.

zeroknight
zeroknight
more options

Try "Clear cookies and site data" from the padlock icon in the address bar.