Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unread messages are not shown, but no filter is active

  • 1 odgovor
  • 0 ima ovaj problem
  • 45 views
  • Posljednji odgovor poslao tbee

more options

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting.

One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear.

Other folders (like sent) do show unread messages. Only the inboxes are affected.

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting. One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear. Other folders (like sent) do show unread messages. Only the inboxes are affected.
Priloženi snimci ekrana

Izabrano rješenje

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.