Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my password. Made new password. Found old recovery key.

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

wpearson8
wpearson8
more options

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

No, once you reset the password then all data on the Sync server is purged and can't be recovered and you need to create a new recovery key for future use.

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.