Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary password reset

  • 2 odgovori
  • 0 ima ovaj problem
  • Posljednji odgovor poslao TyDraniu

rbrown7
rbrown7
more options

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Yes, it removes all your data from Sync server, including passwords.

You need a recovery key, see Reset your Mozilla account password with Recovery Keys.

Helpful?

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Sorry, I misread the question.

You should be disconnected from Sync server before resetting primary password.

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.