Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password reset

  • 1 odgovor
  • 0 ima ovaj problem
  • Posljednji odgovor poslao frisée

mgtaylor1
mgtaylor1
more options

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to get most of it working. I can download my e-mail but I can't send. I keeps asking me for a password to my smtp server. I've tried all my passwords without success and there's nowhere in the application that gives me the option to reset it. Hope you can help MG Taylor

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to get most of it working. I can download my e-mail but I can't send. I keeps asking me for a password to my smtp server. I've tried all my passwords without success and there's nowhere in the application that gives me the option to reset it. Hope you can help MG Taylor

All Replies (1)

frisée
frisée
more options

Checking passwords can be done by accessing the Hamburger icon (top right)/Settings/Search for 'Password'/Saved Passwords/Show Passwords (use your windows log in to access the information).

Are you sure that you have the correct SMTP Server? Make sure that the correct SMTP server name is not only in the list above but also specified as the one to log in to here: Hamburger (top right)/Account Settings/Outgoing Server (SMTP) (left)

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.