Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Roll over to try, click to apply" does nothing

  • 2 odgovori
  • 25 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao Helper7677

more options

I just did the latest Firefox update - no problems - but once again, after the last 2 or 3 or more updates, the "Roll over to try, click to apply" option to try out the new 'personas" does nothing. I remember when they first came out and I could roll over them and see all the cool personas. I never actually chose to apply one but now, as I said, when I rollover, nothing happens. I'd like to still see what they do. If so, maybe I'll eventually actually apply one. Any idea why it doesn't work?

I just did the latest Firefox update - no problems - but once again, after the last 2 or 3 or more updates, the "Roll over to try, click to apply" option to try out the new 'personas" does nothing. I remember when they first came out and I could roll over them and see all the cool personas. I never actually chose to apply one but now, as I said, when I rollover, nothing happens. I'd like to still see what they do. If so, maybe I'll eventually actually apply one. Any idea why it doesn't work?

All Replies (2)

more options

I have this problem too. I suppose I shouldn't bother too much because everything else works fine although the fear is that one day things will get worse... more buggy

more options

"the "Roll over to try, click to apply" option to try out the new 'personas" does nothing"
See cor-el's suggestiong here: https://support.mozilla.com/en-US/questions/717673?s=Roll+over+to+try&as=s


davidio

You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again.
  4. Update Java: