Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I know which Addon is causing trouble?

  • 1 odgovor
  • 5 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao TonyE

more options

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below;

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no]

Thanks Wayne

I get an error message on the screen every time I load Firefox, but I have no idea which Plug-in or Add-on it relates to? Error is below; [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIStringBundle.GetStringFromName]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: XStringBundle :: getString :: line 17" data: no] Thanks Wayne

All Replies (1)

more options

You need to disable them until you find the one causing the problem. for details see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes and https://support.mozilla.com/kb/Troubleshooting+plugins