We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I am a mac user and I can't load the update because it says I don't have permission to remove components of the current version?

  • 1 odgovor
  • 6 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao cor-el

profpmg
profpmg
more options

I am the sole user of this mac and have an administrative account. Do I uninstall before I install the new version?

I am the sole user of this mac and have an administrative account. Do I uninstall before I install the new version?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.