Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How to stop my SalesForce task reminders from popping-up fullsize and kicking me out of what I'm doing

  • 6 odgovori
  • 9 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao danielle12345

danielle12345
danielle12345
more options

I have Firefox 3.6 and use SalesForce for work. I'll be in the middle of typing an email and a task reminder will pop-up full screen size and I have to stop what I'm doing to X out of the reminder screen to go back to typing my email. I set a lot of task reminders so this is really an annoying issue. Is there a resolution to this?

Alternatively, can my SalesForce task reminders be emailed to me instead? Thanks!

I have Firefox 3.6 and use SalesForce for work. I'll be in the middle of typing an email and a task reminder will pop-up full screen size and I have to stop what I'm doing to X out of the reminder screen to go back to typing my email. I set a lot of task reminders so this is really an annoying issue. Is there a resolution to this? Alternatively, can my SalesForce task reminders be emailed to me instead? Thanks!

All Replies (6)

the-edmeister
the-edmeister
  • Moderator
more options

How is SalesForce related to Firefox? That's not a standard feature in Firefox.
Is that some kind extension that you installed in Firefox?

danielle12345
danielle12345 Vlasnik pitanja
more options

Firefox is the browser I use to open SalesForce. Thanks for your reply.

the-edmeister
the-edmeister
  • Moderator
more options

That really isn't a Firefox support issue. You would have to check with SalesForce to see about a resolution to those popups interrupting your work or how to convert those reminders to email.

danielle12345
danielle12345 Vlasnik pitanja
more options

Actually, Salesforce told me it was a Firefox problem (the pop-ups opening full screen and interrupting my work).

Converting the pop-ups to emails would be a Salesforce issue and I probably shouldn't have mentioned it, originally.

Thanks, again.

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, I don't know what to say about SalesForce saying it is a Firefox problem. Firefox has a very effective pop-up blocker. If you allow pop-ups for that domain, Firefox is going to allow those pop-ups regardless of whether they are interrupting what you are doing or not.
https://support.mozilla.com/en-US/kb/Pop-up+blocker

As far as them opening full screen, the way that the pop-up window is coded determines its size and postition (maximized or partial screen size with a specific location on the screen, and whether it has suppressed any or all of the toolbars, to give the "full screen" appearance).

That is why I recommended asking SalesForce about suppressing those particular pop-ups.


Now, if you didn't specifically "allow" pop-ups for that domain, those pop-ups might be getting through the pop-up blocker with something that you or SalesForce installed on your PC or in Firefox. It might be acting like Malware by getting around the Firefox pop-up blocker.

Speculation on your problem:
Or maybe those aren't "traditional" pop-ups. There's a fairly new "system" for delivering advertisements called OptMD (which can be controlled by "Opt Out") that Firefox doesn't block with the pop-up blocker. The biggest user of that service is Netflix. Maybe SalesForce is using similar code similar to what OptMD uses?

danielle12345
danielle12345 Vlasnik pitanja
more options

I think you missed the point I made in my initial post - these are pop-up task reminders. I want them to pop-up to remind me to do things. HOWEVER:

I don't want them to pop-up full-screen and boot me out of what I am doing

SalesForce says this is a Firefox issue.